The February issue of Practice Management has a focus on staff training and management. Chris Langridge discusses how merging with another practice may help with financial and recruitment worries, and Elaine McIlroy discusses what customer-facing public sector workers now being required to speak fluent English may mean for practices. Tom Trowhil provides some tips on finding the time to deal with GP partners, Sheila Wells suggests that the receptionist is a much undervalued role and Maxine Park offers a step-by-step guide to avoiding disciplinary pitfalls when recording meetings.Subscribe
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